Privacy Policy

Last updated: June 2, 2026  |  Applies to: www.the-grim-reader.com

Introduction

This Privacy Policy describes how The Grim Reader LLC ("we," "us," or "our") collects, uses, and shares information about you when you use our website at www.the-grim-reader.com (the "Service").

By using our Service, you agree to the collection and use of information in accordance with this policy. This policy applies to all visitors, users, and others who access or use the Service.

Information We Collect

We collect several types of information in connection with the Service:

  • Information you provide directly: Name, Email address, Payment information, Location data, Phone number

  • Information collected automatically: When you use our Service, we automatically collect certain information, including IP address, browser type, operating system, referring URLs, and device information.

  • Information from third-party services: We may receive information about you from third-party services you connect to our Service.

How We Use Your Information

Analytics

This website collects personal data to power our site analytics, including:

Information about your browser, network, and device

Web pages you visited prior to coming to this website

Your IP address

This information may also include details about your use of this website, including:

  • Clicks

  • Internal links

  • Pages visited

  • Scrolling

  • Searches

  • Timestamps

We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity.

Visitor Data

When you buy something on this website, we collect personal information from you to fulfill the order. We may collect information like your:

  • Billing and shipping address

  • Details relating to your purchase

  • Email address

  • Name

  • Phone number

We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us.

Our payment processor(s) will also collect payment information from you. These are:

As you go through checkout, this site may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience.

Form Block Submissions / Contact Form

When you submit information to this website via webform, we collect the data requested in the webform in order to track and respond to your submissions. We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us.

Website Visitors

This website is hosted by Squarespace. Squarespace collects personal data when you visit this website, including:

  • Information about your browser, network and device

  • Web pages you visited prior to coming to this website

  • Web pages you view while on this website

  • Your IP address

Squarespace needs the data to run this website, and to protect and improve its platform and services. Squarespace analyzes the data in a de-personalized form.

Marketing Emails

We may send you marketing emails, which you can unsubscribe from by clicking the link at the bottom of the email. We share your contact information with Flodesk, our email marketing provider, so they can send these emails on our behalf.

Acuity Scheduling

When you schedule an appointment by booking on this website, we collect personal information from you to complete the booking. We may collect information like your:

  • Name

  • Email address

  • Phone number

  • Details relating to your appointment (for example, who referred you)

  • Files you uploaded

We share this information with Squarespace & Acuity, our scheduling service provider, so that they can provide online booking services to us.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service and to hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

We use cookies for the following purposes: analytics and performance, functional preferences, and marketing (where applicable). Third-party services we use — such as Google Analytics, Stripe — may also set their own cookies.

How We Share Your Information

We may share your information in the following circumstances:

  • Service providers: We share information with third-party vendors who provide services on our behalf, including Google Analytics, Stripe, Aquity Scheduling.

  • Legal requirements: We may disclose information if required by law or in response to valid legal processes.

  • Business transfers: We may share information in connection with a merger, acquisition, or sale of assets.

We do not sell or share your personal information with third parties for their marketing purposes.

Data Retention

We will retain your personal information for As long as necessary. Data must not be kept longer than necessary for the specified purpose. Retention periods must be documented and enforced.

When we no longer need to retain your information, we will securely delete or anonymize it.

Your Rights Under the GDPR

If you are located in the European Economic Area, you have the following rights regarding your personal data:

  • Right of access: You can request a copy of the personal data we hold about you.

  • Right to rectification: You can ask us to correct inaccurate or incomplete information.

  • Right to erasure ("right to be forgotten"): You can ask us to delete your personal data in certain circumstances.

  • Right to restriction of processing: You can ask us to limit how we use your data.

  • Right to data portability: You can request your data in a machine-readable format.

  • Right to object: You can object to our processing of your data based on legitimate interests.

To exercise any of these rights, please contact us at maura@the-grim-reader.com. We will respond within 30 days.

Lawful basis for processing: We process your personal data on the basis of consent, contract performance, legitimate interests, and legal obligations as applicable.

Children's Privacy

Our Service is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information promptly.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us at maura@the-grim-reader.com.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access.

However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Third-Party Links

Our Service may contain links to third-party websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policy of every site you visit.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us: